Privacy Policy

Yokonex Privacy Policy

Last updated: April 9, 2025

This Privacy Policy describes how Yokonex. (“the Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from www.yokonex.com (the “Site”) or otherwise communicate with us (collectively, the “Services”). “You” and “your” refers to you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected under this Privacy Policy.

Please read this Privacy Policy carefully. By accessing or using any of the Services, you agree to the collection, use, and disclosure of your information as described. If you do not agree, please do not use or access our Services.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our practices or for operational, legal, or regulatory reasons. The updated Privacy Policy will be posted on the Site with a revised “Last Updated” date. We will also take any additional steps as required by applicable law.

Your Privacy Rights (California and Canadian Residents)

If you are a resident of California, you may have the following rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA):

  • Right to Know – Request information about what personal data we collect and how we use and disclose it.
  • Right to Delete – Request deletion of your personal information, subject to legal exceptions.
  • Right to Correct – Request correction of inaccurate personal data.
  • Right to Opt-Out – Request that we do not sell or share your personal information for targeted advertising.
  • Right to Limit – Request limitations on the use of your sensitive personal information.

If you are a Canadian resident, you have the right to access your personal information, request corrections, and withdraw consent for data collection at any time, subject to legal or contractual obligations.

To exercise your rights, please contact us at: [email protected].

You may also opt-out of the sale or sharing of personal information by visiting our “Do Not Sell or Share My Personal Information” link located at the bottom of our website.

How We Collect and Use Your Personal Information

To provide our Services, we collect personal information about you from various sources over the past 12 months, depending on how you interact with us.

We use your personal information to:

  • Provide, operate, and improve our Services.
  • Fulfill orders, process payments, arrange shipping and returns.
  • Communicate with you about your account, purchases, or support inquiries.
  • Provide marketing and personalized content.
  • Detect fraud, comply with laws, and protect the integrity of our Services.

What Personal Information We Collect

Information You Provide Directly

  • Contact Information: Name, address, phone number, and email.
  • Order Details: Shipping/billing address, items ordered, payment confirmation.
  • Account Data: Username, password, security questions.
  • Shopping Activity: Wishlist, cart activity, viewed items.
  • Support Communications: Any content you submit in messages or contact forms.

Some Services may require you to provide this information to function properly.

Information We Collect Through Cookies

We automatically collect certain information about your interaction with the Site using cookies, pixels, and similar technologies (“Cookies”). This includes:

  • IP address, browser type, and device details.
  • Pages viewed and time spent.
  • Your interactions with ads or content.

Information from Third Parties

We may receive your information from third-party vendors and partners, including:

  • Platforms supporting our store (e.g., Shopify).
  • Payment processors handling your transactions.
  • Marketing and analytics partners.
  • Advertising networks and retargeting tools.

All data received from third parties will be treated in accordance with this Privacy Policy.

Cookie Preferences and Online Tracking

We use cookies to operate the Site, personalize content, and serve targeted advertising.

You can manage your cookie preferences via:

  • Our cookie banner upon first visit.
  • Browser settings to block or delete cookies.
  • Opt-out tools:
    • Network Advertising Initiative
    • Digital Advertising Alliance

Canadian users are asked to provide explicit consent for non-essential cookies as required by law.

How We Use Your Personal Information

  • Order Fulfillment: Process orders, provide tracking, arrange returns.
  • Account Management: Login authentication, profile management.
  • Marketing and Advertising: Deliver promotions, offers, or newsletters.
  • Security: Monitor and investigate potential threats or fraudulent behavior.
  • Customer Support: Respond to inquiries and resolve issues.

How We Disclose Personal Information

We may disclose your personal information to:

  • Service providers (e.g., payment processors, IT support, logistics).
  • Business and marketing partners.
  • Affiliates and subsidiaries.
  • Authorities when legally required.
  • Buyers or investors in case of business transactions.
  • With your consent or direction.

Categories Disclosed in the Past 12 Months:

  • Identifiers
  • Commercial information
  • Internet or network activity

Recipients:

  • Vendors and service providers
  • Business and marketing partners
  • Corporate affiliates

We do not use or disclose sensitive personal information to infer characteristics about you.

Sale or Sharing of Personal Information

We may “sell” or “share” the following categories of personal information for marketing or advertising purposes:

  • Identifiers
  • Commercial Information
  • Internet or network activity

Recipients:

  • Advertising networks and marketing partners

Your Right to Opt-Out of Sale or Sharing

You may opt out of the sale or sharing of your personal information at any time by clicking the “Do Not Sell or Share My Personal Information” link in the website footer or by contacting us at [email protected].

User-Generated Content

If you post a review or other content in a public area of the Site, it will be visible to others. We cannot guarantee the security or privacy of information you disclose publicly.

Third-Party Websites and Links

We are not responsible for the privacy practices of third-party sites linked from our Site. Please review their privacy policies before providing any information.

Children’s Data

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors. If you believe a child has submitted personal information to us, please contact us for deletion.

Adult Products and Confidentiality

Our site offers products related to adult personal use. While we do not collect sensitive health information, any content or preferences you voluntarily share related to product usage or support is treated with heightened confidentiality. We do not disclose this information for advertising purposes.

Security and Retention of Your Information

We take appropriate measures to protect your personal information. However, no system is completely secure. Please avoid sharing sensitive data via unsecured channels such as email.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes described in this Privacy Policy, or to comply with legal and regulatory requirements. When no longer needed, we securely delete or anonymize the data.

Contact Us

If you have any questions or wish to exercise your private rights, please contact us at:

Hong Kong GlobalSmart Trade Co., Limited
Email: [email protected]

 

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