Category:
Warranty / Returns / Refunds / Replacements
Due to health concerns, we don’t accept returns for refund or exchange purposes once the product has been used/opened. This is standard in the sex toy industry.
Having said that, if the product is defective, we can honor our one-year warranty after confirming your order information, certain account details, and the issue. If you have any problems, please contact us at www.yokonex.com/contact-us/ and we’ll do our best to assist your issues.