FAQ

Shipping (7)

Category: Shipping

Each region has different shipping methods. You will see more information when you choose your country during checkout.

Category: Shipping

Unfortunately, our shipping partner doesn’t allow us to choose which carrier will do the final delivery. They choose from a variety of carriers, so please keep that in mind when ordering.

Category: Shipping

Log into our website and go to “My Account” on the top right hand side. You will be able to view your order status via this dashboard.

Category: Shipping

Once your order is in the shipped status, it has been sent and is being processed by our shipping partner. They are in the middle of shipping it. You will receive a tracking number from our shipping partner soon.

Category: Shipping

We are unable to change any shipping addresses. We are only able to ship orders to the address provided during checkout.

Category: Shipping

We value your privacy and ship as discreetly as possible.

The exterior box will be a standard brown box without any markings that refer to our company. Inside the exterior box should be an additional discreet box. Inside that box is the product.

Category: Shipping

During checkout, you will see a list of countries we ship to. If the country of your shipping address is not included in the list, it means we cannot ship to this country due to slow shipping times, expensive prices and/or customs issues.

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